Frequently Asked Questions

Below are commonly asked questions and ways to care for your items!

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Gold Filled Necklaces

What is Gold Filled?

Unlike solid gold jewelry, gold-filled jewelry is composed of a solid layer of gold that is bonded to a base of another metal, such as sterling silver or copper. While gold-filled jewelry is typically less expensive than solid gold jewelry, it is actually more durable, looking shiny and new even with decades of wear.

How should I care for my jewelry?

Keep in mind all Jewelry is delicate and needs care. We advise your to take extra care around saltwater, chlorine, perfumes and lotions, as they can tarnish your jewelry faster. Avoid spraying oils or perfumes directly on jewelry. Remove before sleeping.

More Info:

All precious metals will tarnish with wear. To avoid tarnishing and prolong your piece do not wear your jewelry in the shower, working out, in the salt water and keep away from chemicals and oils.

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Shipping and Return Policy

We offer USPS, UPS and DHL!

We Ship Worldwide

Most of the orders are made upon purchasing. Once you purchase we will make your items and ship them out as soon as possible!

RETURNS

there are NO refunds/returns, these are customized specially for you!

If you have questions about sizing or any issue with your product please email us @infowavecreations@gmail.com

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Handmade Custom Orders

This includes our string bracelets and any custom products! These are fully handmade and may take some time to be shipped out!! Please contact us with any questions!

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Clothing

We want to make sure that your item remains in the best condition for as longest as possible.
TIE DYE: wash alone for the first wash. always wash your items with COLD water

PLEASE DO NOT USE BLEACH!

PRINTED APPAREL: turn your item inside out and wash with cold water.

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Contact Us!

The Best ways to get in touch with us is through the Contact Us page, our Instagram DM's (@shopwavecreations) or buy emailing us directly at infowavecreations@gmail.com

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